Most people (even lawyers) significantly underestimate the time taken on a given task by at least 30%. Our data suggests family lawyers can spend between 20 minutes and 40 minutes on a new enquiry telephone call.
The counsel of perfection is to have a fully detailed note of each new client consultation which will be sent to each client so they may confirm or correct your understanding of the facts and their expectations. In the event of a claim or a complaint the SRA or LeO will call for your file and in the event the file note is inconclusive, the client will be given the benefit of the doubt.
Our data shows that a fully comprehensive note of each initial consultation capturing the granular detail of the factual circumstances and the nuances of a client’s expectations takes at least one hour of a lawyer’s time once dictation, typing, proof-reading and correction are taken into account.
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Thank you for using the Engage Value Calculator from Family Law Lab. Here is how we worked out the savings your team could achieve using Engage.
If you would like to join the other family law teams using Engage get in touch and we'll do the rest.